Privacy Policy
Last Updated: October 2023
1. Introduction
At Cadence Synapse, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and process your personal data when you use our AI-powered reporting and dashboard automation services. As an AI-driven company, we prioritize the ethical handling of data and transparency in our algorithmic processes.
2. Data Collection in AI Workflows
We collect information that you provide directly to us, such as when you create an account, connect your data sources (e.g., Google Analytics, CRM data), or contact our support team. This include:
- Account Information: Name, email address, and professional credentials.
- Integration Data: Metadata from third-party services required to generate automated dashboards.
- AI Training Data: Aggregated, de-identified data used to improve our machine learning models’ accuracy in reporting.
3. How We Use AI to Process Data
Cadence Synapse uses advanced machine learning algorithms to automate data synthesis. We do not use your proprietary business data to train models for other clients. Your data remains siloed and encrypted.
4. Data Sharing and Security
We do not sell your personal information. Data is shared with third-party sub-processors only to facilitate our services (e.g., cloud hosting providers like AWS). All data is encrypted at rest using AES-256 and in transit via TLS 1.3.
5. Your Rights
Under the GDPR and other global privacy frameworks, you have the right to access, rectify, or delete your personal data. To exercise these rights, please contact us at [email protected].